How to View Deleted Messages in Viber

Lee Stanton September 13, 2023

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If you’ve ever unintentionally erased an essential chat on Viber, you’ll know how frustrating it can be. Thankfully, there are simple ways to restore these messages. But be aware – the quicker you act, the better the chance of avoiding permanent data loss.

This article will explain how to retrieve deleted messages on Viber.

Using Google Drive Backup for Android

Most messaging platforms recommend that users back up their conversation history to protect themselves from data loss. Unfortunately, not everyone heeds the warning. To recover deleted Viber messages using backup, your Viber account must have initially been synced with your Google account.

Here’s how you can do that on Android:

Launch Viber and go to “Settings.”
Scroll down the “Settings” menu and choose “Viber Backup.”
Select “Back up.”

With Viber backup enabled, here’s how you can retrieve messages:

Open Viber and navigate to “Settings.”
Select “Viber Backup.”
Click the “Restore” button.
Select “Restore Now” to confirm the recovery process.

Note that Viber encryption doesn’t protect chats backed up on Google Drive.

Using Android Data Recovery Tool

This is the best alternative solution if you haven’t backed up your Viber messages on Google Drive. Installing the software on the PC is recommended for a high recovery success rate.

Connect your Android device to your PC via a USB cable.
A software interface will pop up on the screen. Click on “Next.”
Wait for the scan to end.
Click “Recover.”
A “Recovery Completed” notification will pop up once all Viber messages are recovered.

Using iCloud Backup for iPhone

While this method can help you restore erased Viber messages, there’s a caveat. You first have to format your device. This method isn’t recommended if you’re unsure whether you’ve synced your iPhone to your iCloud. Here’s how it’s done:

Tap on “Settings.”
Go to “General.”
Select “Reset.”
Click on “Erase All Content and Settings.”
Return to the “Home Screen” and go to “Apps and Data.”
Select “Restore from iCloud Backup.”
Log in to your iCloud account.
Tap “Show all Backups.”
Choose the iCloud Backup with the Viber chat history you want to restore.

Recovering Deleted Viber Messages on iPhone Using iTunes Backup

Only users with an iTunes backup in place can use this method. You’ll also need to format your iPhone. This method replaces all your iPhone data files with the iTunes backup files. For that reason, it’s not an ideal method if you aren’t sure whether iTunes has the Viber chat history you’re looking to retrieve.

Here’s what you need to do:

Launch iTunes on your Mac or PC.
Link your iPhone XR to your computer using the USB cable.
Select the device icon once it shows up on iTunes.
Choose “Restore Backup.”
Select the backup that includes the Viber chat history you want to retrieve.
Click on the “Restore” button.

Using iPhone Data Recovery Tool

One of the most dynamic and powerful recovery software tools is PhoneRescue for iOS. It’s the best way to restore your deleted Viber messages when you don’t have a backup.

Here’s how it’s done:

Download and install the data recovery software.
Launch the app and link your iPhone to your computer via the USB cable.
Select “Recover” from the iOS device mode.
Click on the right arrow to move to the next page.
Deselect the “Select All button and check App Data” option.
Choose “OK” to continue.
Preview and select the files you want to restore.
Choose the “Recover app data to computer” option to retrieve your Viber messages.

Additional Recovery Tool for Viber Messages

Though backing up your Viber chat history is reliable, some users don’t like using the method due to data security concerns and storage issues. Users who haven’t backed up their Viber chat history can utilize third-party applications to help them recover deleted chats.

Here’s how you can back up data using the MobileTrans software:

Launch the Viber recovery tool on your PC or iOS device.
Choose the “Other Apps Transfer” option.
Select “Viber Transfer.”
Click on the “Backup” button to save the data.

Next, you can follow these steps to initialize the backup process whenever you erroneously delete your Viber messages:

Connect your mobile device to MobileTrans.
Select “Other Apps Transfer.”
Choose the “Viber Transfer” option.
Select “Restore.”
A Viber chat backup history will be displayed. Choose the backup file history you’d like to restore.
Select the “Start” button and wait for the recovery tool to begin chat recovery.

Viewing Deleted Viber Messages Without Recovery

This method is ideal if you want to monitor another person’s device. The Famiguard Pro for Android is an excellent choice for remotely tracking and viewing deleted Viber messages.

Create a Famiguard Pro account and select a plan.
Install the application on the mobile device featuring the deleted Viber messages you want to track.
Follow the Setup Guide to finish setting up your application.
Sign in to your Famiguard Pro account and start monitoring and viewing deleted Viber messages.

Tip on Backing Up Viber Messages via Email

This is a unique way of storing your Viber messages on your Android device. It’s handy when you upgrade your device or re-install the app and lose your chat history. You can, however, only view the deleted messages on your PC or phone and not directly via your Viber account.

Launch the Viber app on Android.
Find the “more options” screen and click on “Settings.”
Choose “Calls and messages.”
Select “Email message history.”
A backup file will be created, and you can choose the option to email Viber chat history.

FAQs

Can you recover Viber messages after a long while?

Yes. However, this method is only reliable if your Viber history is backed up. The recovery window shortens when you don’t have a backup in place.

Can you use two separate devices to access your Viber account at the same time?

Yes. But your messages will only appear on the device you’re currently using. This means any message sent out from your phone will only stay on the device from which it was sent.

How can you find the Viber backup?

The Viber backup is usually hidden within Google Drive. You can find it under the “Manage Apps” settings.

Protect Yourself from Data Loss

If you unintentionally delete your Viber messages, there are ways to remedy the issue quickly. Backing up your texts on Google Drive or iCloud is one of the most reliable ways to restore them. Yet, users without a backup option can also utilize third-party options to help recover deleted messages. This is a solid alternative since most can also encrypt your data. But most options come at a cost, and their functionality isn’t guaranteed.

Have you ever lost your Viber messages? Which method did you use to retrieve them? Let us know in the comments section below.